How it works
1)Ecrm Works in 5 Simple Steps:In Every Company Marketing department will do Marketing Campaign For Generating Enquiry/Leads by using different lead source Like Website / Email / Newspaper / Direct Call.
2)Once Lead Is Enter into CRM, Your Can assign Lead to your Sales Executive to work on Lead and Do Some Activity Like Schedule Call , Send Email, Meeting , Send Proposal etc all activity will be Store into history.
3)Once Lead is qualified it will convert in to sales Opportunity Or Sales Order and Manage Activity Like Sending Quotation, Invoice till Sales Order is Close.
4)Once Order Is Close Account Department will follow-ups for payment once payment is done he will give Task to Dispatch Department to Deliver the Order.
5)Once Order deliver Customer Support executive will Give Support to Product, Services & Solutions